Training

Customized Questionnaire Design Workshops

These workshops summarize key learnings from over 50 years of scientific study of the survey response. You will learn a state-of-the-art process to ensure your surveys support decisions, while at the same time save time and money. So the workshops “hit home” for everyone, we include examples from your work. Below are the topics covered, yet they can be customized to meet your needs:

  1. State-of-the-art consulting skills/tools to ensure you get the right information for decision-making, while at the same time save time and money
  2. Key examples from 50 years of scientific study on how to avoid bias and error
  3. Guidelines from published literature on how to make questions clear, answerable, easy and unbiased
  4. Guidelines on scaling (e.g., semantic differential, scale length, whether to name the midpoints, how to avoid acquiescence and satisficing, etc.)
  5. How to get better information from open-ended questions
  6. Serious pitfalls from ‘select from list’ questions
  7. Many examples of how to make questionnaires shorter, more conversational, and ultimately, less expensive
  8. Examples from your questionnaires will be integrated into the material
  9. Returned copies of your questionnaires with suggested edits and detailed comments
  10. An overview of how to properly pre-test a questionnaire
  11. Up to 20 copies of the book, The Complete Guide to Writing Questionnaires: How to Get Better Information for Better Decisions

We can do these workshops in-person or remotely.

One and Two Day Workshops – available upon request

On-The-Job-Training: We also offer packages that include working with individuals after the workshop on designing their questionnaires.

Please contact David to discuss your needs:

Email: david@davidfharris.com

Phone: 919-451-0786